Smart Rx

A mobile application for caregivers that facilitates decision-making in prescription management

Objective

Designing a better pharmacy experience for caregivers

Sponsor

Premera Blue Cross

 

Timeline 

10 weeks, Fall 2018

 

What I Did

Cultural Probes, Ideation, Concept Development, Interaction Design, Visual Design, Prototyping, Usability Testing

Team

Augustus Arthur, Sayena Majlesein, Surabhi Wadhwa

Key Features

Introducing Smart Rx

A mobile application for caregivers that facilitates decision-making in prescription management

Decision Making 

View and compare alternatives to prescribed medication that are not covered by your insurance. 

Organizing and Tracking

Track all your prescriptions and medication related information in one place. 

Procurement

View pharmacies based on distance and pricing and place an order for pickup.

Problem Space

Today there are over 46.2 million adults that are aged 65 and older in the United States. By 2060, that number is expected to double to 98 million. Nearly 92% of these older adults have at least one chronic condition, and 77% have at least two.

Target Audience

Today, there are 40.4 million unpaid caregivers like June, who take care of adults ages 65 and older.

Pain Points

Today, there are 40.4 million unpaid caregivers like June, who take care of adults ages 65 and older.

Design Challenge

How might we provide caregivers access to insurance coverage information and create awareness about alternatives to prescribed medication?

Research

Medication Management Activities

Physical

obtaining medications

cutting pills

preparing pill boxes

medication administration

Cognitive

organizing

tracking medication

gathering information

making treatment decisions

Interviews

To better understand our problem space, we spoke to caregivers, pharmacists and health care providers