Hi there – I'm Surabhi, an interaction designer with over six years of experience. Currently learning how to design experiences outside the confines of a screen @UW.
Formerly @flipkart and @unacademy.
Hi there – I'm Surabhi, an interaction designer with over six years of experience. Currently learning how to design experiences outside the confines of a screen @UW.
Formerly @flipkart and @unacademy.
Hi there – I'm Surabhi, an interaction designer with over six years of experience. Currently learning how to design experiences outside the confines of a screen @UW.
Formerly @flipkart and @unacademy.
Smart Rx
A mobile application for caregivers that facilitates decision-making in prescription management
Objective
Designing a better pharmacy experience for caregivers
Sponsor
Premera Blue Cross
Timeline
10 weeks, Fall 2018
What I Did
Cultural Probes, Ideation, Concept Development, Interaction Design, Visual Design, Prototyping, Usability Testing
Team
Augustus Arthur, Sayena Majlesein, Surabhi Wadhwa
Key Features
Introducing Smart Rx
A mobile application for caregivers that facilitates decision-making in prescription management
Decision Making
View and compare alternatives to prescribed medication that are not covered by your insurance.
Organizing and Tracking
Track all your prescriptions and medication related information in one place.
Procurement
View pharmacies based on distance and pricing and place an order for pickup.
Problem Space
Today there are over 46.2 million adults that are aged 65 and older in the United States. By 2060, that number is expected to double to 98 million. Nearly 92% of these older adults have at least one chronic condition, and 77% have at least two.
Target Audience
Today, there are 40.4 million unpaid caregivers like June, who take care of adults ages 65 and older.
Pain Points
Today, there are 40.4 million unpaid caregivers like June, who take care of adults ages 65 and older.
Design Challenge
How might we provide caregivers access to insurance coverage information and create awareness about alternatives to prescribed medication?
Research
Medication Management Activities
Physical
obtaining medications
cutting pills
preparing pill boxes
medication administration
Cognitive
organizing
tracking medication
gathering information
making treatment decisions
Interviews
To better understand our problem space, we spoke to caregivers, pharmacists and health care providers
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